Executing a Secure, Zero-Downtime Magento 2 Migration for a Compliance-Focused Healthcare Supplier
Industry B2B Healthcare & Medical Supplies
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$40M Annual Revenue
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Client's Testimonial
For us, security and reliability are not optional. The Developers.dev team understood this from the start. Their meticulous migration process, combined with their SOC 2 certification, gave us complete confidence. The new site is not only secure and compliant but also far easier for our clients to use.
Susan Clark, Director of IT & Compliance
Client Introduction
A regional supplier of medical equipment and supplies with $40M in annual revenue. Their outdated Magento 1 store was no longer PCI compliant, posed a significant security risk, and lacked the features needed to serve their diverse client base of hospitals and clinics. They needed to migrate to the latest version of Adobe Commerce while ensuring the absolute security of sensitive customer data and integrating a custom prescription upload feature.
Problem
The client was operating on an end-of-life platform, exposing them to significant security risks and potential compliance violations. The lack of modern B2B features was also causing friction for their customers and administrative overhead for their team.
Key Challenges
Security & Compliance
The entire project had to be executed under strict security protocols to protect sensitive data and ensure PCI compliance.
Zero-Downtime Migration
As a critical supplier, any downtime during the migration would result in lost business and disrupt their clients' operations.
Data Integrity
Needed to migrate tens of thousands of complex customer accounts, order histories, and product data with 100% accuracy.
Custom Functionality
Required the development of a secure, custom extension for clients to upload and manage medical prescriptions associated with their orders.
Our Solution
Our team, leveraging its deep expertise in Magento migrations and secure development practices, engineered a comprehensive solution.
🔒 Security-First Approach
We conducted the entire project within our ISO 27001 and SOC 2 compliant environment, with multiple security audits at each stage.
🗺️ Meticulous Migration Plan
We created a detailed, multi-stage migration plan that involved setting up a staging environment, performing multiple data-sync dry runs, and a final delta migration to ensure zero downtime.
🛡️ Secure Custom Extension
We developed a custom prescription management module with end-to-end encryption and strict access controls to meet compliance requirements.
⚙️ B2B Workflow Optimization
We configured Adobe Commerce's B2B features to streamline their client onboarding, purchasing, and approval workflows.
Implementation and Execution
Code Audit of Old M1 Site
Performed a full code audit of the old M1 site to identify what could be safely migrated.
Magento Migration Tool Usage
Utilized the official Magento Migration Tool, supplemented with custom scripts for complex data.
Secure Hosting Setup
Set up a secure, hardened hosting environment on a private cloud.
Penetration Testing
Conducted penetration testing on the new site before launch to identify and remediate any vulnerabilities.
Zero-Downtime Go-Live
The final go-live was executed during a low-traffic maintenance window, with the new site live in under 15 minutes of the switchover.
Post-Launch Support & Training
Provided post-launch support and training to the client's team.
Positive Outcome
✅ Achieved Full PCI DSS 4.0 Compliance
Mitigated all security risks associated with the outdated platform.
🔄 Zero Data Loss and Zero Downtime
The migration was executed flawlessly, with no disruption to business operations.
⏱️ 25% Reduction in Checkout Time
The streamlined B2B checkout process made it faster and easier for clients to place orders.
🤝 Enhanced Customer Trust
The new, professional, and secure site reinforced the client's reputation as a reliable and trustworthy partner in the healthcare industry.
Why Choose Us
✔️ Verifiable Process Maturity
Verifiable Process Maturity
🧑💻 Ecosystem of Experts
Ecosystem of Experts
🏢 100% In-House Talent
100% In-House Talent
🤖 AI-Augmented Delivery
AI-Augmented Delivery
🔒 Ironclad Security & IP Protection
Ironclad Security & IP Protection
💡 Radical Transparency
Radical Transparency
🔗 Deep Integration Expertise
Deep Integration Expertise
🔁 Zero-Cost Replacement Guarantee
Zero-Cost Replacement Guarantee
🚀 Future-Ready Solutions
Future-Ready Solutions
Conclusion
The successful migration provided the healthcare supplier with a secure, compliant, and modern eCommerce platform. By prioritizing security and executing a flawless migration, Developers.dev not only protected the client's business but also delivered a superior user experience that strengthened their customer relationships.