Client's Testimonial

"Developers.dev transformed our entire B2B sales process. Their team didn't just build a website; they engineered a core business system. The integration with SAP is flawless, and our customers love the self-service capabilities. Order accuracy has improved by 98%, and the sales team is now free to focus on strategic relationships instead of manual data entry."

John Miller, VP of Operations

Client Overview

A leading manufacturer of specialized industrial components with a global distribution network. With an annual revenue of over $150M, they relied on a manual, email-and-phone-based ordering system for their 5,000+ B2B customers. This process was inefficient, prone to errors, and unable to scale with their growth. They needed a digital commerce solution that could handle complex B2B logic and integrate deeply with their existing SAP ERP system.

Problem

The client's reliance on manual ordering processes created significant operational bottlenecks, limited growth, and provided a poor customer experience. They lacked a centralized system for managing complex B2B accounts, tiered pricing, and bulk orders, leading to lost revenue and customer frustration.

Key Challenges

Complex ERP Integration

Required real-time, bi-directional synchronization with a highly customized SAP ERP system for inventory, pricing, and customer data.

B2B Functionality

Needed to support company accounts with multiple buyers, role-based permissions, negotiated pricing, and a "request for quote" workflow.

Scalability & Performance

The platform had to support a catalog of over 200,000 SKUs and provide a fast, reliable experience for thousands of concurrent users.

User Adoption

The new portal had to be intuitive enough for a non-technical user base to adopt it with minimal training.

Our Solution

Developers.dev assembled a dedicated POD to architect and build a robust B2B portal on Adobe Commerce.

🔍 Deep Discovery & Architecture

We began with an intensive discovery phase, mapping out every business process and data flow to design a scalable architecture.

🔗 Custom Integration Layer

We developed a custom middleware solution to handle the complex, real-time data exchange between Adobe Commerce and the client's SAP ERP.

⚙️ B2B Suite Customization

We heavily customized the Adobe Commerce B2B suite to match the client's specific workflows for quoting, tiered pricing, and company account management.

✨ Intuitive UI/UX Design

Our UI/UX experts designed a clean, intuitive interface focused on quick ordering, re-ordering, and easy access to order history and account information.

Implementation and Execution

Agile Methodology

Utilized Agile methodology with two-week sprints for iterative development and regular feedback.

CI/CD Pipeline

Established a CI/CD pipeline for automated testing and seamless deployments.

Performance Testing

Conducted rigorous performance testing to ensure the platform could handle peak loads.

Phased Data Migration

Performed a phased data migration of customer accounts and order history.

API Documentation

Developed comprehensive API documentation for future integrations.

Collaborative Rollout

Collaborated closely with the client's internal IT team to ensure a smooth rollout and knowledge transfer.

Positive Outcome

⏱️ 40% Reduction in Order Processing Time

Automation of the order-to-cash cycle freed up significant internal resources.

📈 30% Increase in Average Order Value

The intuitive interface and "quick re-order" features encouraged larger, more frequent purchases.

✅ 98% Order Accuracy

Eliminating manual data entry drastically reduced costly shipping and order errors.

⏰ 24/7 Self-Service

Customers gained the ability to place orders, track shipments, and manage their accounts anytime, significantly improving customer satisfaction.

Why Choose Us

✅ Verifiable Process Maturity

Our POD provided instant access to a full, experienced product team.

🧠 Ecosystem of Experts

Our disciplined agile process was key to hitting the tight deadline.

🏠 100% In-House Talent

A dedicated, co-located team ensured rapid communication and problem-solving.

🤖 AI-Augmented Delivery

While not in the MVP, the architecture was designed to easily add AI features later.

🔒 Ironclad Security & IP Protection

ZipGrocer owned 100% of their technology, a crucial point for their investors.

💡 Radical Transparency

The founders were in our Slack channel daily, functioning as a single, unified team.

🔗 Deep Integration Expertise

Our experience informed an MVP architecture that wouldn't break at scale.

💯 Zero-Cost Replacement Guarantee

The fixed-scope model gave the startup complete budget certainty.

🚀 Future-Ready Solutions

We deliberately avoided shortcuts that would create technical debt, setting them up for long-term success.

Conclusion

By partnering with Developers.dev, the client successfully transitioned from an outdated, manual sales process to a modern, efficient digital commerce platform. The solution not only solved their immediate operational challenges but also provided a scalable foundation for future growth and digital innovation.

Architecting a Scalable B2B Commerce Portal with Complex ERP Integration for a Global Manufacturer

Industry B2B Industrial Manufacturing