Client's Testimonial

Developers.dev didn't just build a website; they re-engineered our core business process. The new B2B portal is fast, intuitive, and has completely eliminated ordering errors. Our distributors are happier, and our internal team can now focus on growth instead of manual data entry. It's been a game-changer.

VP of Operations

Client Overview

A US-based, $300M annual revenue manufacturer of specialized industrial components. They served a global network of over 500 distributors through a decades-old system of phone calls, emails, and complex spreadsheets. Their lack of a modern digital ordering system was causing significant operational friction, frustrating distributors, and creating a competitive disadvantage.

Problem

The client's manual ordering process was slow, prone to human error, and unable to scale. Each order required multiple touchpoints, leading to long fulfillment times and high administrative costs. They needed a self-service digital platform that could handle complex, customer-specific pricing and product catalogs while integrating with their legacy SAP ERP system.

Key Challenges

Integrating with a highly customized, 20-year-old SAP ERP system.

Accommodating thousands of unique pricing tiers and distributor-specific product catalogs.

User Experience for Medical Professionals

Designing an intuitive user interface for a non-technical user base.

Secure Identity Verification for Clinicians

Ensuring the platform was secure, reliable, and could handle peak order volumes.

Custom Cloud-Based Healthcare Social Network

Our Solution

We deployed a dedicated Java Microservices Pod to architect and build a custom, headless B2B ecommerce portal. The solution was designed for scalability, security, and seamless integration.

🌐 Headless Architecture

We used a React-based frontend to create a fast, modern user experience, connecting to the backend via APIs. This decoupled design allows for easy future enhancements.

🔗 Custom Integration Layer

Our team built a robust middleware solution to act as a bridge between the new portal and the legacy SAP ERP, ensuring real-time synchronization of orders, inventory, and customer data.

⚙️ Advanced B2B Logic

We engineered a sophisticated pricing engine to manage all customer-specific rules and developed a powerful search function allowing users to order by SKU, description, or technical specifications.

🤖 DevSecOps Automation

We implemented a full CI/CD pipeline with integrated security scanning, ensuring rapid, reliable, and secure deployment of new features.

Implementation and Execution

Deep Discovery (2 Weeks)

Intensive workshops with client stakeholders to map every step of the existing ordering process and define technical requirements.

UX/UI Design Sprint (3 Weeks)

Created interactive wireframes and prototypes, which were tested with a pilot group of distributors to ensure usability.

Agile Development (16 Weeks)

The development was broken down into eight 2-week sprints, with regular demos to gather feedback and ensure alignment.

ERP Integration & Data Migration (4 Weeks)

The most complex phase, involving meticulous data mapping and testing to ensure data integrity.

UAT & Training (2 Weeks)

Conducted User Acceptance Testing with key distributors and provided comprehensive training materials for a smooth rollout.

Go-Live & Hypercare (2 Weeks)

Deployed the platform and provided intensive post-launch support to address any issues immediately.

Positive Outcome

⏱️ 75% Reduction in Order Processing Time

Orders placed through the portal are now processed automatically, reducing the average time from 4 hours to under 1 hour.

✅ 98% Reduction in Order Errors

The self-service model eliminated manual data entry errors, drastically improving order accuracy.

😊 40% Increase in Distributor Satisfaction

Feedback from distributors was overwhelmingly positive, citing the ease of use and 24/7 accessibility.

💰 $500k+ Annual Operational Savings

The automation of manual tasks resulted in significant cost savings in administrative overhead.

Positive Outcomes of Healthcare Social Network

Why Choose Us

💡 Deep B2B Expertise

We understood the nuances of their complex business logic.

🔗 Legacy System Integration

We had the proven ability to connect modern tech with their old ERP.

🏅 CMMI Level 5 Process

Our mature processes ensured a predictable and successful project outcome.

👥 Cross-Functional PODs

Our team included backend, frontend, UI/UX, and QA experts.

🎯 User-Centric Design

We focused on the needs of their non-technical distributors.

💬 Transparent Communication

The client had full visibility throughout the project.

🔒 Security-First Approach

Our DevSecOps model ensured the platform was secure from day one.

⬆️ Scalable Architecture

We built a solution that can grow with their business.

✅ End-to-End Ownership

We managed the project from conception to post-launch support.

Conclusion

By partnering with Developers.dev, the client successfully transitioned from an outdated, manual process to a modern, efficient digital commerce engine. This project not only solved their immediate operational challenges but also positioned them for future growth in a competitive digital landscape.

B2B Portal Transformation: How a Global Manufacturer Reduced Order Processing Time by 75%

Industry B2B Manufacturing