Client's Testimonial

We knew we needed to offer virtual care, but off-the-shelf solutions didn't fit our workflow. Developers.dev built a custom application that feels like it was designed by dermatologists, for dermatologists. It has transformed our practice, and our patients love it. The team was incredibly responsive and understood our needs perfectly.

Dr. Anil Sharma, Owner

Client Introduction

A well-regarded multi-location dermatology practice in Australia was struggling with long patient wait times for non-urgent consultations and follow-ups. They wanted to offer virtual "store-and-forward" and real-time video consultations to improve patient convenience and create a new revenue stream.

Problem

The clinic needed a custom, secure teledermatology platform that supported both asynchronous (photo-based) and synchronous (video-based) consultations. The solution needed to integrate with their existing practice management system and be compliant with Australian privacy laws.

Key Challenges

Handling high-resolution medical imagery securely and efficiently

Handling high-resolution medical imagery securely and efficiently.

Designing a workflow that was intuitive for both patients and physicians

Designing a workflow that was intuitive for both patients and physicians.

Integrating with a legacy, on-premise practice management system

Integrating with a legacy, on-premise practice management system.

Ensuring compliance with the Australian Privacy Act and other local healthcare regulations

Ensuring compliance with the Australian Privacy Act and other local healthcare regulations.

Our Solution

We provided a dedicated "Healthcare Interoperability Pod" to tackle this custom development project.

💡 Custom Workflow Design

We worked closely with the clinic's dermatologists to design a unique "store-and-forward" workflow where patients could securely upload high-resolution images for review.

💬 Hybrid Communication

The platform seamlessly combined secure messaging for asynchronous consultations with scheduled, encrypted HD video calls for real-time appointments.

🔗 Legacy System Integration

We built a custom middleware agent to securely connect their cloud-based application with their on-premise practice management system, syncing patient demographics and appointment data.

📜 Geo-Specific Compliance

Our legal and compliance experts ensured the platform's architecture and data handling practices fully complied with Australian regulations.

Implementation and Execution

Developed native iOS and Android apps for the best patient camera experience

Developed native iOS and Android apps for the best patient camera experience.

Created a web-based portal for physicians with tools for image annotation and comparison

Created a web-based portal for physicians with tools for image annotation and comparison.

Implemented a secure, DICOM-compatible image storage solution on AWS

Implemented a secure, DICOM-compatible image storage solution on AWS.

Integrated a local Australian payment gateway for patient billing

Integrated a local Australian payment gateway for patient billing.

Provided a 2-week paid trial period for a small group of patients and doctors to refine the user experience

Provided a 2-week paid trial period for a small group of patients and doctors to refine the user experience.

Delivered a comprehensive admin panel for the clinic staff to manage users and appointments

Delivered a comprehensive admin panel for the clinic staff to manage users and appointments.

Positive Outcome

📈 20% Increase in Overall Practice Revenue

The app created a significant new income stream from virtual consultations.

⏱️ Reduced Patient Wait Times by 50%

Many non-urgent cases were handled virtually, freeing up in-clinic appointment slots.

⭐ Improved Patient Satisfaction Scores

Patients praised the convenience and ease of use, leading to higher retention.

🌍 Expanded Geographic Reach

The clinic was able to serve patients in remote and rural areas who couldn't travel to their physical locations.

Why Choose Us

👨‍⚕️ Expertise in Custom Clinical Workflows

Expertise in Custom Clinical Workflows.

📱 Native iOS & Android Development

Native iOS & Android Development.

🛡️ Secure Medical Imaging Solutions

Secure Medical Imaging Solutions.

🔄 Legacy System Integration Capabilities

Legacy System Integration Capabilities.

⚖️ Deep Understanding of Global Regulations

Deep Understanding of Global Regulations.

🧩 Flexible POD-Based Engagement

Flexible POD-Based Engagement.

✨ Focus on User-Centric Design

Focus on User-Centric Design.

🤝 Commitment to Long-Term Partnership

Commitment to Long-Term Partnership.

🗣️ Transparent, Collaborative Process

Transparent, Collaborative Process.

Conclusion

By choosing a custom solution from Developers.dev, the dermatology clinic was able to implement a teledermatology service that perfectly matched their needs, leading to substantial business growth and improved patient access to care.

Specialty Clinic Boosts Revenue by 20% with Custom Teledermatology App

Industry Healthcare (Specialty Private Practice)