Client's Testimonial

Developers.dev didn't just build an app; they engineered a comprehensive digital front door for our entire health system. Their CMMI Level 5 process and deep expertise in EHR integration were critical to our success. The platform has been a resounding success with both patients and our 1,200+ physicians.

David Chen, CTO

Client Introduction

A leading US-based hospital network with 20+ facilities across five states. They faced challenges with patient leakage to new digital-first competitors and needed to modernize their patient experience. Their existing systems were fragmented, leading to inefficiencies and a disjointed patient journey for virtual care.

Problem

The hospital network needed to consolidate its disparate virtual care offerings into a single, unified, and HIPAA-compliant platform. The solution had to integrate deeply with their multi-instance Epic EHR system, be scalable to handle hundreds of thousands of patients, and provide an intuitive experience for a non-technical user base.

Key Challenges

Integrating with a complex, customized Epic EHR infrastructure.

Ensuring ironclad security and HIPAA compliance for patient data.

Achieving high adoption among a diverse group of physicians with varying technical skills.

Scaling the platform to handle fluctuating demand across different time zones.

Our Solution

Developers.dev assembled a dedicated "Enterprise Health Pod" to design, build, and deploy a custom telehealth platform.

🔗 Deep Integration

We architected a robust integration layer using HL7 and FHIR APIs to enable seamless, real-time data exchange with the client's Epic EHR.

🚪 Role-Based Portals

We developed separate, intuitive web and mobile portals for patients, physicians, and administrators, each tailored to their specific workflows.

☁️ Scalable Cloud Architecture

The platform was built on AWS using a microservices architecture, ensuring high availability, security, and the ability to scale on demand.

✨ Comprehensive Features

The solution included HD video consultations, secure messaging, e-prescribing, online bill pay, and a sophisticated appointment scheduling engine.

Implementation and Execution

Conducted a 4-week discovery phase with clinical stakeholders to map out every workflow.

Developed the platform using an Agile methodology with bi-weekly sprints and demos.

Established a multi-layered security framework, including end-to-end encryption and regular penetration testing.

Built a custom provider-matching algorithm to connect patients with the right specialist.

Executed a phased rollout, starting with a pilot group of physicians to gather feedback.

Provided comprehensive training and 24/7 support during and after the launch.

Positive Outcome

📈 30% Increase in Patient Engagement

The unified platform saw a significant uptick in the use of virtual care services.

🗓️ Reduced No-Shows by 25%

Automated reminders and easy rescheduling options drastically cut down on missed appointments.

😊 95% Physician Satisfaction

The intuitive interface and seamless EHR integration led to high adoption among clinical staff.

⏱️ Improved Operational Efficiency

The platform automated many manual tasks, saving an estimated 10,000 administrative hours annually.

Why Choose Us

✅ Proven CMMI Level 5 Processes

🩺 Deep EHR Integration Expertise

🌟 Top 1% Vetted Engineering Talent

🤖 AI-Augmented Secure Delivery

🔑 Full IP & Source Code Ownership

🚀 Scalable Cloud-Native Architecture

🧑‍🤝‍🧑 Dedicated Cross-Functional PODs

📊 End-to-End Project Management

🛠️ Post-Launch Support & Maintenance

Conclusion

By partnering with Developers.dev, the hospital network successfully launched a state-of-the-art telemedicine platform that enhanced patient care, improved operational efficiency, and solidified its position as a leader in the digital health landscape.

Enterprise Telemedicine Platform for a Multi-State Hospital Network Drives 30% Increase in Patient Engagement

Industry Healthcare (Enterprise)