E-commerce Performance Overhaul: Rescuing a Retailer's Slow Website
Industry E-commerce / Retail
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$25M Client Revenues
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12+ Successful Years
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1000+ IT Ninjas
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5000+ Projects
"Before we hired Developers.dev, our site's bounce rate was through the roof. Their performance optimization team was like a special ops force. They identified and fixed issues we didn't even know we had. Our page load speed is down by 70%, and our mobile conversion rate has doubled. It's been a phenomenal return on investment."
Ben Carter, Head of Digital
An Australian fashion retailer with a custom-built Codeigniter website. While functionally rich, the site was plagued by slow load times, especially on mobile, which was hurting their conversion rates and SEO rankings.
The client's website took over 8 seconds to load on average, and the mobile experience was frustrating for users. This led to a high bounce rate, low conversion rates, and poor Core Web Vitals scores, which negatively impacted their Google rankings.
Identifying the root causes of the performance issues in a complex, custom codebase.
Optimizing the site without disrupting live sales operations.
Improving performance across the board: server response time, image loading, and client-side rendering.
Ensuring any changes didn't break the site's complex custom features.
We assigned our "Lightning Page‑Speed Overhaul" sprint team to tackle the problem systematically.
We used tools like Google PageSpeed Insights, GTmetrix, and New Relic to perform a deep analysis of both the frontend and backend performance.
We discovered and optimized dozens of inefficient database queries. We also implemented a Redis caching layer for frequently accessed data.
We minified all CSS and JavaScript files, implemented lazy loading for images, and optimized the image formats to WebP.
We worked with their hosting provider to upgrade their PHP version and fine-tune their server configuration for Codeigniter.
All optimization work was first performed on a staging server to ensure stability.
We deployed changes in small, incremental batches to monitor the impact and mitigate risk.
A/B testing was used to validate that performance improvements led to higher conversion rates.
We provided the client with detailed before-and-after performance reports.
The entire optimization project was completed in a three-week sprint.
We also provided their team with a "performance best practices" guide to prevent future issues.
Average page load time dropped from 8.2 seconds to 2.5 seconds.
The improved mobile experience led to a doubling of sales from mobile users.
The site's ranking for key commercial terms jumped to the first page of Google within two months.
Users were more engaged and visited more pages per session.
Leveraging specialized knowledge to diagnose and resolve complex performance bottlenecks.
In-depth understanding of the Codeigniter framework for targeted optimization.
Using analytics and real-world data to guide optimization strategies and validate results.
Proven track record in optimizing online retail platforms for maximum sales and user experience.
Prioritizing improvements that directly impact key KPIs like conversion rates and revenue.
Efficient project execution through focused, time-boxed agile sprints.
Minimizing risks by implementing changes incrementally on staging environments.
Working closely with client teams as an extension of their internal capabilities.
Providing transparent and easy-to-understand reports on progress and impact.
This project highlights that our value extends beyond just building new applications. We are experts at diagnosing and solving critical business problems in existing systems, delivering measurable ROI by directly improving key performance indicators like speed, conversions, and revenue.