Client's Testimonial

"Developers.dev didn't just build an app; they built a lifeline for our patients. Their deep understanding of HIPAA regulations and their commitment to a secure, CMMI 5-level process gave us the confidence to move forward. The platform has been a resounding success, handling thousands of daily consultations flawlessly."

VP of Digital Health

Client Overview

Our client is a multi-state hospital network in the United States with over 15,000 employees. They needed to launch a secure, reliable, and user-friendly telemedicine platform to provide remote care, reduce patient wait times, and expand their service reach in response to growing demand for virtual consultations.

Problem

The client's existing patient portal lacked real-time video capabilities, and they were reliant on a patchwork of third-party tools that were not fully secure or integrated. They needed a unified, branded iOS application that could handle secure video calls, appointment scheduling, and EMR integration while ensuring strict HIPAA compliance.

Key Challenges

HIPAA Compliance

Ensuring all data transmission and storage met stringent federal requirements.

EMR Integration

Seamlessly integrating with their existing Electronic Medical Records system (Epic).

Scalability & Reliability

The platform needed to support thousands of concurrent video sessions without failure.

User Experience

Designing an intuitive interface for a diverse patient demographic, including elderly and non-tech-savvy users.

Our Solution

Developers.dev assembled a dedicated "Healthcare Interoperability Pod" to architect and deliver a complete, end-to-end solution.

🔒 Security-First Architecture

We designed the system with end-to-end encryption for all communications and data at rest, using a HIPAA-compliant cloud provider (AWS).

🔗 Custom API Layer

We built a secure middleware layer to facilitate real-time, bidirectional data sync with their Epic EMR system via HL7/FHIR standards.

⚡ High-Performance Video

We integrated a robust, low-latency WebRTC-based video SDK to ensure high-quality, stable video consultations.

🎯 User-Centric Design

Our UI/UX team conducted extensive user research to create a simple, accessible interface with large fonts, clear navigation, and one-tap call functionality.

Implementation and Execution

Strangler Fig Pattern Migration

Conducted a two-week discovery and architecture design sprint.

Infrastructure as Code (IaC)

Developed the application using native Swift for optimal performance and security.

CI/CD Pipeline

Implemented a rigorous, multi-stage QA process, including penetration testing and vulnerability scanning.

Real-Time Data Streaming

Used an Agile methodology with bi-weekly sprints for full transparency.

Load Testing

Managed beta testing with a pilot group of doctors and patients via TestFlight.

SOC 2 & ISO 27001 Compliance

Handled the entire App Store submission process, ensuring all guidelines were met.

Positive Outcome

🚀 Successful Launch

The app was launched on time and on budget, receiving a 4.8-star rating in the App Store.

📈 Increased Efficiency

Reduced patient no-show rates by 30% and improved physician efficiency.

✅ 100% Compliance

Passed all third-party security and HIPAA compliance audits with zero issues.

🌟 High Adoption

Achieved over 50,000 patient downloads and 200,000 virtual consultations in the first six months.

Why Choose Us

✅ Radical Certainty

Our POD provided instant access to a full, experienced product team.

👥 Elite, In-House Talent

Our disciplined agile process was key to hitting the tight deadline.

🔒 Enterprise-Grade Security

A dedicated, co-located team ensured rapid communication and problem-solving.

🤖 AI-Augmented Delivery

While not in the MVP, the architecture was designed to easily add AI features later.

🛡️ Zero-Risk Talent Guarantee

ZipGrocer owned 100% of their technology, a crucial point for their investors.

The founders were in our Slack channel daily, functioning as a single, unified team.

🧠 Deep Domain Expertise

Our experience informed an MVP architecture that wouldn't break at scale.

🌍 An Ecosystem, Not a Body Shop

The fixed-scope model gave the startup complete budget certainty.

🤝 Seamless Global Collaboration

We deliberately avoided shortcuts that would create technical debt, setting them up for long-term success.

Conclusion

This project showcases our ability to handle highly complex, regulated application development. We combined deep domain knowledge in healthcare with elite technical execution to deliver a mission-critical platform that provided immense value to both the client and their patients.

Building a HIPAA-Compliant, Scalable Telemedicine iOS App for a Leading US Healthcare Provider

Industry Healthcare Technology