Logistics, Supply Chain

Enhancing Employee Retention and Mobility for a Global Logistics Leader with a Custom Internal Job Portal

Industry Logistics, Supply Chain, Human Resources

  • Client Revenues

    $10B+ Client Revenues

  • Successful Years

    12+ Successful Years

  • IT Ninjas

    1000+ IT Ninjas

  • Successful Projects

    5000+ Projects

Client's Testimonial

"The internal talent marketplace developed by Developers.dev has been transformative for our HR strategy. It has given our employees visibility into career paths they never knew existed. The team's ability to navigate our complex security and integration requirements was truly impressive. This platform is a win for our employees and a win for the company."

Robert Miller, Chief Human Resources Officer

Robert Miller, Chief Human Resources Officer

Client Overview

A Fortune 500 logistics company with over 50,000 employees across North America and Europe was facing a critical employee retention challenge. Their internal hiring process was opaque and inefficient, managed through emails and a disconnected HRIS. Employees were unaware of internal opportunities, leading to high turnover as skilled staff left for external roles. They needed a centralized platform to promote internal mobility and empower employees to build a career within the company.

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Logistics Company Problem

Problem

The company was losing valuable, experienced employees because they couldn't see a future for themselves internally. The cost of recruiting and training replacements was soaring. The existing HR systems were not designed for talent mobility, making it easier for an employee to find a job at a competitor than within their own company.

Key Challenges

Lack of Visibility

Lack of Visibility:

Employees had no central place to view internal job openings or project opportunities.

Complex Integrations

Complex Integrations:

The new platform needed to sync seamlessly with their existing SAP HRIS and multiple legacy systems.

Data Security for Employee Data

Data Security:

Handling sensitive employee data required strict adherence to GDPR and internal security protocols.

User Adoption Challenge

User Adoption:

The platform had to be incredibly intuitive to be adopted by a diverse, non-technical workforce.

Custom Job Portal Solution on Azure

Our Solution

Developers.dev was selected to build a secure, user-friendly "Opportunity Marketplace." We assigned a cross-functional POD, including experts in enterprise integration, UI/UX, and cloud security, to tackle the project.

🔗 Unified Opportunity Hub:

We created a single platform where employees could explore full-time roles, part-time projects, and mentorship opportunities, personalized to their skills and career goals.

⚙️ Deep SAP Integration:

Our team developed a robust, bi-directional integration with their SAP HRIS, ensuring employee profiles, job histories, and skills data were always up-to-date without manual entry.

🛣️ Career Pathing Module:

An innovative feature was developed that allowed employees to view potential career trajectories within the company, suggesting roles and skills needed to advance.

📊 Manager-Facing Dashboard:

A separate interface was built for managers to identify internal talent for their open roles and approve employee applications for projects, encouraging a culture of internal promotion.

Implementation and Execution

Security by Design

Security by Design:

As a SOC 2 certified partner, we started with a thorough security architecture review, ensuring all data handling was compliant from the outset.

User-Centric Design

User-Centric Design:

Our UI/UX team conducted workshops with employees from different departments (from warehouse staff to corporate executives) to ensure the design was accessible and intuitive for all.

Microservices Architecture on Azure

Microservices Architecture on Azure:

We chose a microservices approach hosted on Azure to ensure the platform was scalable and that individual components could be updated without affecting the entire system.

Rigorous QA & Testing

Rigorous QA & Testing:

Our QA Automation Pod created thousands of test cases to ensure the platform was bug-free and that the SAP integration was flawless.

Change Management Support

Change Management Support:

We provided detailed training materials and "train-the-trainer" sessions for the HR team to drive user adoption across the organization.

Staged Global Rollout

Staged Global Rollout:

The platform was launched region by region, starting with a pilot in the UK, allowing us to gather feedback and manage the global rollout smoothly.

Positive Outcome

📉 15% Reduction in Employee Turnover:

In the first year, voluntary turnover in key roles dropped significantly as more employees found internal growth opportunities.

⬆️ 25% Increase in Internal Placements:

The platform made it easier for managers to hire internally, reducing recruitment costs and time-to-fill.

😊 Improved Employee Engagement:

Employee satisfaction scores related to "career growth" increased by over 30% in company-wide surveys.

🧠 Data-Driven Succession Planning:

The HR team now has a wealth of data on employee skills and aspirations, enabling more strategic workforce and succession planning.

Positive Outcomes for Internal Job Portal

Why Choose Us

🧩 Enterprise Integration Experts:

We have proven experience with complex systems like SAP.

🔒 Security & Compliance:

Our SOC 2 and ISO 27001 certifications were critical for this project.

🎯 User-Focused Design:

We ensured the platform was adopted and loved by its users.

☁️ Scalable Cloud Architecture:

The Azure-based platform is built to support tens of thousands of users.

✅ Mature CMMI 5 Process:

Our predictable process was essential for a large, complex enterprise project.

🤝 Collaborative Partnership:

We worked as an extension of their HR and IT teams.

🧑‍💻 Dedicated POD Model:

They had a stable, dedicated team for the entire project lifecycle.

📈 Focus on Business Goals:

We understood the goal was retention, not just technology.

🛠️ Post-Launch Support:

We continue to provide ongoing maintenance and feature enhancements.

Conclusion

By creating a custom internal talent marketplace, the logistics giant transformed its approach to employee retention. This case demonstrates that job portal technology, when applied strategically, can solve fundamental business challenges far beyond external recruitment, driving significant ROI through talent development and retention.