Client's Testimonial

"The platform Developers.dev built is now the central nervous system of our entire operation. For the first time, we have a single source of truth. Our field managers are more effective, our franchisees are happier, and our executive team has the data to make smart decisions. It was a game-changer for our scalability."

COO, "Patty & Co. Burgers"

Client Overview

A fast-growing gourmet burger franchise in the USA, scaling from 50 to over 200 locations in three years. Their existing technology was a patchwork of spreadsheets, email, and a dozen different SaaS tools, leading to massive inconsistencies in operations, supply chain chaos, and inaccurate royalty reporting.

Problem

The client's rapid growth created significant operational friction. There was no standardized way to manage inventory, enforce brand standards, or collect royalties, which was directly impacting profitability and customer experience.

Key Challenges

Inaccurate Royalty Collection

Manual reporting led to frequent errors and disputes, impacting cash flow.

Supply Chain Chaos

Franchisees were ordering from unapproved vendors, leading to inconsistent product quality.

Lack of Visibility

The corporate team had no real-time insight into store-level performance or compliance.

Inefficient Onboarding

New franchisee onboarding was a manual, time-consuming process.

Our Solution

Developers.dev designed and built a custom, cloud-native Franchise Management Platform on AWS.

💰 Automated Royalty Engine

We created a module that integrated directly with their POS system to automatically calculate and invoice royalties, eliminating manual reporting.

📦 Centralized Supply Chain Portal

A unified portal was developed for franchisees to order from approved suppliers, with real-time inventory tracking.

📊 BI & Performance Dashboards

We implemented a business intelligence layer with dashboards for tracking KPIs, sales trends, and compliance scores across all locations.

📝 Digital Onboarding Workflow

A step-by-step digital onboarding module was created to streamline the process for new franchisees, complete with checklists and document management.

Implementation and Execution

Architecture First

Conducted a 4-week discovery phase with stakeholders from corporate and franchisee focus groups.

Agile Methodology

Utilized an Agile methodology with 2-week sprints to deliver an MVP in 4 months.

Microservices Architecture

Built the platform using a microservices architecture for scalability.

Custom POS API Integration

Developed a custom API to integrate with 5 different POS systems used across the network.

Phased Rollout Strategy

Executed a phased rollout, starting with a pilot group of 10 franchisees to gather feedback.

Comprehensive Training

Provided comprehensive training and support materials for a smooth network-wide launch.

Positive Outcome

⏱️ 30% Reduction in Administrative Overhead

Automation of royalties and reporting freed up significant corporate staff time.

✅ 99.5% Royalty Accuracy

Errors in royalty collection were virtually eliminated.

💲 15% Reduction in Food Costs

Centralized ordering and supplier management led to better pricing and reduced waste.

🚀 50% Faster Onboarding

The time to get a new franchisee fully operational was cut in half.

Why Choose Us

🧠 Deep Domain Expertise

Understood the nuances of QSR operations.

🔗 Complex Integration Capability

Successfully integrated with multiple legacy POS systems.

☁️ Scalable Cloud Architecture

Built a solution on AWS ready for future growth to 1000+ locations.

🤝 Agile & Collaborative Process

Worked closely with the client to ensure the solution met real-world needs.

📈 Data-Driven Approach

Focused on delivering actionable insights through BI dashboards.

🌐 End-to-End Solution

Handled everything from initial strategy to final deployment and support.

🔒 Secure & Compliant

Ensured the platform was secure and handled financial data appropriately.

🗣️ Transparent Communication

Provided weekly demos and progress reports.

🎯 Focus on Business Outcomes

The project was measured by its impact on efficiency and profitability, not just lines of code.

Conclusion

By replacing operational chaos with a custom, centralized platform, the client was able to regain control of their network, improve profitability, and build a scalable foundation for their next phase of aggressive growth.

Centralized Operations Platform Drives 30% Efficiency Gain for a 200-Location Burger Franchise

Industry Quick Service Restaurants (QSR)