Your Website Is Broken? Get Expert Help. Now.
Stop losing revenue to bugs, slow speeds, and security risks.
Our AI-enabled experts provide fast, reliable website troubleshooting and support.
IS YOUR WEBSITE A LIABILITY?
You Need Website Development Help When...
Your website should be your hardest-working asset, not your biggest headache. If you're nodding along to any of these, it's time for expert intervention.
You're in Crisis Mode
Your site is down, hacked, or critically broken, and every minute of downtime is costing you money and reputation.
Visitors Are Leaving
Your site is painfully slow, looks dated, or is impossible to use on mobile, causing high bounce rates and lost leads.
You're Facing Security Threats
You're worried about outdated plugins, potential vulnerabilities, or have already experienced a security breach.
Growth is Stalled
You need to add new features, integrate with other systems, or fix persistent bugs, but your team lacks the time or expertise.
FULL-SPECTRUM SUPPORT
Our Website Development Help Services
From emergency fixes to proactive maintenance, our AI-enabled teams provide the precise help you need to keep your website secure, fast, and functional. We're your on-demand web experts.
Emergency Website Repair
When disaster strikes, we're your first responders. We diagnose and fix critical issues like site crashes, white screens of death, and database connection errors to get you back online fast.
- 24/7 availability for critical incidents.
- Rapid root cause analysis.
- Immediate implementation of fixes.
CMS Troubleshooting
We resolve complex issues within popular Content Management Systems like WordPress, Drupal, and Joomla, from theme conflicts to core file errors.
- Expert debugging for WordPress, Drupal, etc.
- Resolve theme and core file conflicts.
- Ensure stable and secure CMS operation.
Plugin & Extension Conflict Resolution
A misbehaving plugin can bring your entire site down. We expertly identify and resolve conflicts between plugins, extensions, and your website's core code.
- Isolate problematic plugins and extensions.
- Provide safe updates and alternative solutions.
- Restore full site functionality.
API & Integration Debugging
Broken third-party integrations can disrupt critical business workflows. We troubleshoot and repair faulty API connections to services like payment gateways, CRMs, and marketing automation tools.
- Debug connections to payment gateways, CRMs, etc.
- Ensure seamless data flow between systems.
- Restore critical business process automation.
E-commerce Platform Support
We provide specialized support for platforms like Shopify, Magento, and WooCommerce, fixing issues with checkout processes, product displays, and payment gateways to protect your revenue.
- Fix checkout, payment, and product display issues.
- Specialized help for Shopify, Magento, WooCommerce.
- Minimize revenue loss from technical glitches.
Performance & Speed Optimization
A slow website kills conversions. We conduct in-depth performance analysis and implement optimizations like image compression, code minification, and caching to make your site lightning-fast.
- Improve Google PageSpeed Insights scores.
- Enhance user experience and reduce bounce rates.
- Boost SEO rankings with faster load times.
Security Patching & Malware Removal
We proactively secure your website by applying the latest security patches. If you've been hacked, we perform thorough malware removal and harden your site against future attacks.
- Thorough malware scanning and removal.
- Hardening of website security configurations.
- Regular patching to prevent vulnerabilities.
Database Optimization & Repair
A bloated or corrupted database can cripple your website's performance. We clean, repair, and optimize your database for faster queries and improved stability.
- Repair corrupted database tables.
- Optimize queries for faster data retrieval.
- Improve overall site speed and reliability.
Comprehensive Code Audits
Our experts review your website's codebase to identify security vulnerabilities, performance bottlenecks, and deviations from best practices, providing a clear roadmap for improvement.
- Identify security flaws and performance issues.
- Ensure code quality and maintainability.
- Provide actionable recommendations for improvement.
Frontend & Backend Bug Fixes
We squash bugs wherever they appear. From visual glitches in CSS and JavaScript on the frontend to logic errors in PHP or .NET on the backend, our full-stack experts have you covered.
- Fix visual display issues (CSS, HTML).
- Resolve client-side scripting errors (JavaScript).
- Debug server-side code logic (PHP, Python, .NET).
Ongoing Maintenance Retainers
Get peace of mind with a dedicated support plan. We handle all routine updates, security monitoring, and performance checks, so you can focus on your business.
- Proactive updates and security monitoring.
- Priority support for any issues that arise.
- Predictable monthly cost for website care.
Feature Enhancement & Development
Need to add new functionality to your site? We can build and integrate custom features, from new contact forms to complex business logic, extending your website's capabilities.
- Develop and integrate new website features.
- Extend the functionality of your existing platform.
- Align your website with evolving business needs.
Website & Server Migration
Moving to a new host or platform can be risky. We manage the entire migration process seamlessly, ensuring zero data loss and minimal downtime.
- Seamless migration to new hosting environments.
- Zero data loss and minimal service disruption.
- Expert handling of DNS and configuration changes.
Backend Code Refactoring
Improve the long-term health of your website by cleaning up messy or outdated code. Refactoring enhances performance, security, and makes future development faster and easier.
- Modernize legacy code for better performance.
- Improve code readability and maintainability.
- Reduce technical debt and future development costs.
AI-Powered Proactive Monitoring
We go beyond reactive fixes. Our AI-powered tools monitor your website 24/7 for performance degradation, security threats, and uptime issues, often fixing problems before you even know they exist.
- 24/7 automated uptime and performance checks.
- Early detection of security vulnerabilities.
- Predictive analysis to prevent future issues.
YOUR WEBSITE LIFELINE
Why Developers.dev is Your Best Choice for Website Support
When your digital presence is on the line, you need more than a quick fix. You need a reliable partner. Here’s why over 1000+ businesses trust us to keep their websites running flawlessly.
Immediate Response
We understand that website emergencies can't wait. Our global team is structured for rapid response, ensuring we can start addressing critical issues within hours, not days.
Vetted, Certified Experts
You get access to our in-house team of 1000+ certified professionals. We don't use freelancers. Every expert is skilled in diagnostics, debugging, and secure coding practices.
Ironclad Code & Data Security
Your website's security is our top priority. As a CMMI Level 5, SOC 2, and ISO 27001 certified company, we adhere to the strictest security protocols to protect your digital assets.
Guaranteed Talent Fit
We stand by the quality of our team. With our 2-week paid trial and free-replacement guarantee, you can be confident you have the right expert for the job, ensuring a perfect fit for your needs.
Transparent, Upfront Pricing
No hidden fees or surprise charges. We provide clear, upfront estimates and flexible engagement models, from hourly support to fixed-scope sprints, so you always know what to expect.
AI-Powered Diagnostics
We leverage enterprise-grade AI tools to accelerate troubleshooting. Our systems help us pinpoint root causes faster, analyze logs more efficiently, and predict potential issues before they escalate.
Proactive, Not Just Reactive
We don't just fix what's broken. Our maintenance plans focus on preventing problems through proactive security patching, performance monitoring, and regular health checks.
Full IP & Code Ownership
You own everything we create. Upon final payment, we transfer all intellectual property and source code to you. We can even work under a white-label agreement if needed.
Seamless Communication
Despite being a global team, we ensure smooth collaboration through significant timezone overlap and dedicated project managers using the tools you already know, like Slack, Jira, and MS Teams.
OUR METHODOLOGY
Our 4-Step Website Rescue Process
We follow a structured, transparent process to resolve your website issues efficiently and effectively, keeping you informed every step of the way.
1. Triage & Diagnosis
You report an issue, and our support team immediately gathers all necessary details and access credentials. We use AI-powered diagnostic tools to perform a rapid initial assessment to understand the scope and severity of the problem.
2. Action Plan & Quote
Based on our diagnosis, we present you with a clear action plan detailing the required fixes, the estimated time to resolution, and a transparent cost breakdown. We don't start any work until you approve the plan.
3. Execution & Testing
Our expert developers get to work, implementing the fixes in a secure staging environment first. Every change is rigorously tested by our QA team to ensure the issue is resolved and no new problems have been introduced.
4. Deployment & Monitoring
Once you approve the fix, we deploy the changes to your live website with minimal disruption. We then monitor the site closely to confirm stability and provide a detailed report on the work completed and preventive measures taken.
PROVEN RESULTS
Success Stories in Website Recovery & Support
E-commerce Site Rescue for a Fast-Growing Retailer
Industry: Retail & E-commerce
Client Overview: A popular online fashion retailer was experiencing frequent crashes on their Magento 2 website, especially during peak traffic times like sales events. This instability was directly impacting their revenue and damaging customer trust.
"Downtime during a flash sale is a nightmare. The Developers.dev team not only fixed the immediate crashing issue but also made our site faster than ever. Our last product launch was the smoothest we've ever had."
Key Challenges
- Frequent site crashes under heavy load.
- Slow page load times, especially on product pages.
- Unoptimized database queries causing bottlenecks.
- Lost sales and high cart abandonment rates.
Our Solution
- Conducted a full performance audit of the Magento installation.
- Optimized server configuration and implemented Varnish caching.
- Refactored critical database queries and indexed tables.
- Implemented a CDN and optimized all product images.
SaaS Platform Stabilization for a Tech Startup
Industry: Technology (SaaS)
Client Overview: A B2B SaaS startup had a promising product but was struggling with user retention due to a buggy and unreliable web application. Their small in-house team was overwhelmed with support tickets and couldn't focus on developing new features.
"We were stuck in a cycle of fixing one bug only for two more to pop up. Bringing in Developers.dev gave us the breathing room we needed. Their QA and dev support team became an extension of our own, dramatically improving our platform's stability."
Key Challenges
- High volume of user-reported bugs.
- Inconsistent performance across different browsers.
- Lack of a structured QA and testing process.
- Slow development cycle for new features.
Our Solution
- Provided a dedicated team of 2 developers and 1 QA engineer.
- Established a formal bug tracking and resolution workflow in Jira.
- Implemented a comprehensive automated testing suite.
- Systematically addressed the backlog of technical debt.
Proactive Maintenance for an Enterprise Multi-Site Network
Industry: Consulting
Client Overview: A global consulting firm managed a network of over 20 regional marketing websites on a WordPress multi-site installation. They lacked a centralized team to handle security, updates, and performance, leading to inconsistencies and security risks.
"Managing our global web properties was a decentralized mess. Developers.dev provided a unified maintenance and support solution that gave us peace of mind. We haven't had a single major security incident since they took over."
Key Challenges
- Inconsistent plugin and theme versions across sites.
- No standardized security protocol.
- Slow response time for regional content update requests.
- Risk of a single vulnerability compromising the entire network.
Our Solution
- Implemented a monthly maintenance retainer for the entire network.
- Created a standardized update and security patching protocol.
- Set up 24/7 uptime and security monitoring.
- Provided a dedicated support channel for all regional teams.
Stop Stressing About Your Website. Start Solving.
Your website should be an asset, not a source of anxiety. Whether you're facing an urgent crisis or need a reliable partner for the long haul, our expert team is ready to help.
Fill out the form to get a free, no-obligation consultation and website health check. Let's get your website back to work.
TECHNOLOGIES & PLATFORMS
Technology & Tools We Master
Our full-stack experts are proficient in a wide range of technologies, ensuring we have the right skills to troubleshoot and support virtually any web platform.
CLIENTS' VOICE
What Our Clients Say
"Our website went down on a Friday afternoon. The Developers.dev team responded within an hour, had the problem diagnosed by the evening, and had us back online before Saturday morning. They are true lifesavers."
"We needed to optimize our Shopify store for speed. The team provided a detailed audit and then systematically improved our load times. Our conversion rate has noticeably increased since their work."
"As a startup, we can't afford a full-time dev-ops team. The monthly maintenance retainer from Developers.dev gives us enterprise-level support and security for a fraction of the cost. It's the best investment we've made."
"We had a persistent, tricky bug in our web app's integration with a third-party API. Our team struggled with it for weeks. The expert we got from Developers.dev found and fixed the root cause in two days. Incredible."
"We use Developers.dev for white-label support for our clients' WordPress sites. They are reliable, professional, and make us look great. Their team is a crucial part of our service delivery."
"The security audit they performed was incredibly thorough. They found vulnerabilities we weren't aware of and provided a clear, prioritized plan to fix them. We feel much more secure now."
FLEXIBLE ENGAGEMENT
How We Work With You
We offer a range of flexible models to provide the exact level of website development help you need, tailored to your budget and technical requirements.
On-Demand Support (T&M)
Perfect for small, ad-hoc fixes and troubleshooting. You only pay for the hours you use.
- Ideal for quick bug fixes
- No long-term commitment
- Transparent hourly billing
Legacy-App Rescue Sprint
An intensive, fixed-scope 40-hour engagement designed to rapidly stabilize a failing or critical website.
- Focused effort on critical issues
- Fixed price for a 40-hour block
- Ideal for urgent turnarounds
Monthly Maintenance Retainer
Proactive, ongoing care for your website. We handle all updates, security, and backups for a flat monthly fee.
- Proactive security & updates
- Priority support access
- Predictable monthly cost
Dedicated Support Team
Integrate one or more of our experts directly into your team for long-term, continuous support and development.
- Fully integrated team member
- Deep platform knowledge
- Scalable resource for growth
QUESTIONS?
Frequently Asked Questions
For critical, site-down emergencies, we can typically begin work within 2-4 hours of receiving your request and necessary credentials. For less urgent but important issues, we aim to start within 24 hours.
Security is paramount. We use secure, encrypted password management tools to handle your credentials. All our work is governed by our ISO 27001 and SOC 2 certified security protocols, and we sign strict Non-Disclosure Agreements (NDAs) to protect your data and intellectual property.
Our team has broad expertise across the web technology landscape. We commonly provide support for platforms built on PHP (WordPress, Drupal, Laravel), .NET, Python, and JavaScript. We also have deep experience with e-commerce systems like Magento, Shopify, and WooCommerce, as well as major cloud platforms like AWS and Azure.
Our standard best practice is to replicate your site in a secure staging environment to perform and test all fixes. This prevents any disruption to your live traffic. Once the fix is verified and approved by you, we schedule a deployment to the live site, typically during a low-traffic window. For extreme emergencies, we can work on a live site, but always with proper backups and precautions.
Your satisfaction is our priority. We offer a 2-week paid trial period to ensure the expert we assign is a perfect match for your technical needs and team culture. If you're not completely satisfied, we offer a free replacement with a seamless, zero-cost knowledge transfer to the new developer.
We offer several flexible models. For one-off fixes, we use a transparent time and materials (T&M) model where you pay an hourly rate. For larger stabilization projects, we can offer a fixed-price "Rescue Sprint." For ongoing peace of mind, our most popular option is a monthly maintenance retainer which provides a set number of support hours and proactive services for a predictable fee.