Tired of an underperforming CRM? Our expert developers customize SugarCRM to fit your exact workflows. Leverage our secure, AI-augmented delivery model for predictable, high-impact results. Start your 2-week risk-free trial today!
Experience excellence with a remarkable
4.4 Out of 5 Client Rating
We've delivered staff augmentation to hundreds of organizations, helping them increase efficiency, scale faster and succeed in competitive markets. Companies like Pinterest, Bloomberg, BCG, and Court Avenue trust us to provide talent that enables faster time-to-market and operational efficiency.
Is your SugarCRM platform a powerful engine for growth, or just a glorified database? For many enterprises, a standard CRM setup fails to capture the complexity of their sales cycles, leading to data silos, manual workarounds, and missed opportunities. You need a CRM that works for you, not against you.
At Developers.dev, we specialize in transforming SugarCRM from a simple tool into the central nervous system of your revenue operations. Our CMMI 5 certified development teams build custom solutions, seamless integrations, and intelligent automations that provide a single source of truth, empower your teams, and deliver a measurable return on your technology investment.
You're not just buying code; you're investing in a partnership that guarantees results. We've engineered our entire service delivery model to provide enterprise clients with certainty, security, and a clear path to ROI.
Our CMMI Level 5 appraisal places us in the top echelon of software engineering companies globally. This isn't just a badge; it's a guarantee of optimized, predictable, and high-quality project delivery, minimizing risks and ensuring your project is on time and on budget.
With ISO 27001 and SOC 2 certifications, we operate under a framework of rigorous security controls. We protect your sensitive customer data and intellectual property with audited, enterprise-grade protocols, giving you complete peace of mind.
We don't use contractors or freelancers. Your project is handled exclusively by our 1000+ full-time, on-roll professionals. This ensures unparalleled team cohesion, stability, and accountability throughout the entire project lifecycle.
Our expertise extends far beyond SugarCRM. We are masters of complex system integrations, seamlessly connecting your CRM with ERPs, marketing automation platforms, financial software, and proprietary systems to create a single, unified source of truth.
We leverage AI within our own processes to accelerate development, enhance quality assurance, and provide predictive insights. This means a more efficient, intelligent, and future-ready solution for you.
You own the code. Upon final payment, we transfer 100% of the intellectual property to you. Our white-label services allow you to maintain full control and ownership of your proprietary CRM solution.
We stand by the quality of our people. If any team member is not performing to your standards, we offer a free replacement with a comprehensive, zero-cost knowledge transfer, ensuring your project momentum is never compromised.
Since 2007, we've successfully delivered over 3000 projects for more than 1000 clients, including global leaders like Nokia, BCG, and eBay. We bring this vast repository of experience and best practices to every new engagement.
Move beyond simple staff augmentation. Our cross-functional PODs provide an entire ecosystem of experts: developers, QAs, project managers, and UI/UX designers. This integrated team approach ensures holistic problem-solving and faster, more innovative solutions.
We offer a comprehensive suite of SugarCRM development services designed to cover the entire lifecycle of your CRM platform. From initial strategy to ongoing support, our goal is to ensure your SugarCRM instance is a powerful, future-proof asset that drives measurable business growth.
We build bespoke SugarCRM solutions from the ground up, tailored to your unique business logic and workflows. Stop forcing square pegs into round holes; we create a CRM that is a perfect fit for your operational needs, giving you a distinct competitive advantage.
A CRM's true power is unlocked when it communicates seamlessly with your other business systems. We are experts in complex API integrations, creating a unified data ecosystem that eliminates silos and provides a 360-degree view of your customers.
We enhance your existing SugarCRM platform to better serve your teams. Through meticulous customization of modules, fields, and layouts, we optimize the user experience, improve data quality, and ensure the platform supports your evolving business processes.
Ready to move from a legacy system or another CRM? We provide a seamless, secure, and structured migration process. Our data experts ensure complete data integrity with zero downtime, moving your valuable historical data from platforms like Salesforce, Zoho, or outdated on-premise systems to a modern SugarCRM instance.
Transform your SugarCRM into an intelligent, predictive engine. We leverage AI and ML to automate decision-making, uncover hidden opportunities, and provide your sales team with a powerful analytical edge.
Extend the functionality of your SugarCRM with custom-built modules. Whether you need a solution for project management, event coordination, or industry-specific compliance tracking, our team can build a fully integrated module that feels like a native part of the platform.
Leverage the power and flexibility of the cloud. We manage your SugarCRM deployment on platforms like AWS or Google Cloud, ensuring optimal performance, scalability, and security. Our CloudOps team handles everything from initial setup to ongoing monitoring and maintenance.
Empower your field sales and service teams with a custom SugarCRM mobile application. We build intuitive, high-performance native or cross-platform apps that provide secure, on-the-go access to critical customer data and CRM functionalities.
Enhance customer and partner engagement with a self-service portal connected directly to your SugarCRM. We develop secure, branded portals that allow customers to track support tickets, partners to manage leads, and stakeholders to access relevant information 24/7.
Eliminate time-consuming manual tasks and reduce the risk of human error. We analyze your business processes and implement powerful workflow automation rules within SugarCRM, freeing up your team to focus on high-value activities like selling and customer service.
Go beyond standard reports. We implement advanced business intelligence and data visualization solutions that connect to your SugarCRM data, providing deep, actionable insights into your sales performance, marketing ROI, and customer behavior.
Is your SugarCRM instance running slow? A sluggish CRM can kill productivity and user adoption. Our experts conduct a thorough performance audit to identify and resolve bottlenecks, optimizing your system for lightning-fast response times.
Stay current with the latest SugarCRM features, security patches, and performance improvements. We manage the entire upgrade process, including testing your customizations and integrations to ensure a smooth and successful transition to the newest version.
Build a robust and scalable API layer for your SugarCRM instance. We develop custom APIs that allow your other applications and third-party services to securely interact with your CRM data, enabling a truly connected enterprise.
Ensure your SugarCRM implementation adheres to both internal security policies and external regulatory requirements. Our security experts conduct comprehensive audits to identify vulnerabilities and ensure compliance with standards like GDPR, HIPAA, and CCPA.
Your CRM is a mission-critical application. We offer flexible support and maintenance packages to ensure your SugarCRM platform remains stable, secure, and fully operational around the clock. Our dedicated support team is always available to resolve issues and provide expert assistance.
On to Enhance the lives of Billions of users through Profound technology solutions.
Manufacturing
Enterprise CRM Transformation: Integrating SugarCRM with SAP for a Global Manufacturing Leader
View Case Study
Financial Services
Secure CRM Migration and Customization for a Rapidly Growing FinTech Firm
View Case Study
Professional Services (Environmental Consulting)
Agile Development of a Custom SugarCRM Mobile App for a Field Service Team
View Case Study
We offer flexible engagement models designed to meet the diverse needs of our clients, from high-growth startups to global enterprises. Each model is built on a foundation of transparency, collaboration, and a relentless focus on delivering value.
This is our core offering for clients who need a dedicated, long-term team that functions as a seamless extension of their in-house operations. You get more than just developers; you get a fully-managed, cross-functional "Pod" from our ecosystem of experts.
When you have a well-defined project with clear requirements and a fixed scope, this model provides cost predictability and a defined timeline. We work with you to scope the project meticulously, then deliver the complete solution for a single, fixed price.
For projects where the scope is dynamic or not fully defined at the outset, the T&M model offers maximum flexibility. You pay for the hours and resources consumed, allowing you to adapt the project direction as business needs evolve.
A one-size-fits-all CRM is a recipe for failure. We combine our deep SugarCRM expertise with specific domain knowledge to deliver solutions that speak the language of your industry and solve your most pressing challenges.
We build integrated CRM solutions that connect your sales pipeline to your shop floor. From managing complex B2B sales cycles and tracking distributor networks to integrating with your ERP for real-time inventory visibility, we help you streamline operations and build stronger customer relationships.
In a world of strict regulations and complex relationships, security and precision are paramount. We architect SOC 2 and ISO 27001 compliant SugarCRM platforms for banking, insurance, and wealth management firms. Our solutions help you manage client portfolios, automate compliance reporting, and deliver personalized service at scale.
We understand the unique demands of the healthcare industry, including the critical importance of data privacy. We develop HIPAA-compliant SugarCRM solutions that help you manage patient relationships, coordinate with providers, and integrate with EMR/EHR systems, all while maintaining the highest standards of security.
For fast-paced technology companies, the CRM is the engine of growth. We customize SugarCRM to manage your entire customer lifecycle, from lead generation and subscription billing to customer support and churn prevention. We integrate with your marketing automation and product analytics tools to give you a complete picture of your business.
Your business is built on relationships and projects. We configure SugarCRM to be the central hub for your consulting, legal, or accounting firm. Track project timelines, manage resource allocation, log billable hours, and maintain a detailed history of every client interaction to drive repeat business and referrals.
We help you create a unified view of your customer across all channels. By integrating SugarCRM with your e-commerce platform, POS systems, and marketing tools, we enable you to deliver personalized experiences, manage loyalty programs, and provide exceptional customer service that turns shoppers into lifelong fans.
We configure SugarCRM to manage your entire property and client lifecycle. Track prospects, manage project milestones with contractors, and automate follow-ups to build the long-term relationships that drive referrals and repeat business in a project-based industry.
For telecom providers managing millions of subscribers, we architect SugarCRM for massive scale. Our solutions streamline subscriber management, automate billing inquiries, and integrate with network systems to provide a 360-degree customer view, reducing churn and identifying new revenue opportunities.
We Engineered the "Offshore" Model for Enterprise Certainty.
We understand the hesitation. The traditional outsourcing model is often broken, plagued by communication gaps and inconsistent quality. That's precisely why we built Developers.dev differently. We are not a body shop; we are a CMMI Level 5 and SOC 2 certified technology partner with 100% in-house, on-roll employees. This means you work with a stable, dedicated team of vetted experts who understand the nuances of US and EU business culture. Our 95% client retention rate is a testament to a model that delivers the cost-efficiency of offshoring with the quality, security, and communication of a premier onshore firm.
Complexity Is Our Core Competency.
We specialize in the challenges that stop other firms. Our team of 1000+ technologists includes not just SugarCRM developers, but enterprise architects, data engineers, and cloud solutions experts. We have a 15+ year track record of successfully delivering over 3000 projects, many of which involved intricate integrations with systems like SAP, Oracle, and custom-built legacy platforms. Our proven process begins with a deep discovery phase to map your entire technology ecosystem, ensuring our SugarCRM solution acts as a seamless, powerful hub for your business operations, not just another data silo.
Our Security and Compliance Framework Is Stricter Than Most Onshore Agencies.
This is a non-negotiable for us and our enterprise clients. We are ISO 27001 certified, the global gold standard for information security management. We are also SOC 2 compliant, meaning our systems and controls are regularly audited by third parties to ensure enterprise-grade security. All work is performed within our secure, AI-augmented development centers, all IP is transferred to you upon payment, and we are fully versed in data privacy regulations like GDPR and CCPA. With us, your data isn't just secure; its security is verifiable.
We Offer a "Zero-Risk" Talent Guarantee.
We share your frustration with the talent gap in the market. Our solution is a rigorous, multi-stage vetting process that less than 5% of applicants pass. But we don't stop there. We are so confident in our team that we offer a free replacement for any non-performing professional, with zero-cost knowledge transfer. Furthermore, you can start with a paid two-week trial to experience the quality and expertise of your dedicated team firsthand. Our 95% employee retention rate means you get a stable, consistent team, not a revolving door of contractors.
You're Investing in Predictable Outcomes, Not Just Billable Hours.
A cheaper hourly rate often leads to higher total project costs due to delays, rework, and quality issues. You are not paying for overhead; you are investing in a mature, risk-mitigated delivery model. Our pricing reflects the value of CMMI Level 5 processes that eliminate waste, SOC 2/ISO 27001 security that prevents costly breaches, and a 100% in-house team of experts that delivers correctly the first time. We provide the strategic partnership and operational excellence of a top-tier consultancy at a total cost of ownership that typical offshore body shops simply cannot match in the long run.
Our certified developers leverage a powerful and flexible technology stack to ensure your SugarCRM instance is not just a tool, but a seamlessly integrated hub of your business ecosystem. We architect solutions that are scalable, secure, and built to perform.
HTML5 | CSS3 | JavaScript (jQuery | AJAX) | React | Angular. We build intuitive and responsive user interfaces that drive adoption and productivity. Our focus is on creating a clean, modern user experience on top of the powerful SugarCRM platform, ensuring your team has the best tools at their fingertips.
PHP | Node.js | Python | Java | Apache. Our core strength lies in robust backend development. We customize and extend SugarCRM's functionality using proven server-side technologies to handle complex business logic, automate processes, and ensure high performance and reliability.
MySQL | MS SQL Server | Oracle | PostgreSQL | Talend. We ensure the integrity, security, and accessibility of your data. Our team is highly experienced in designing optimal database schemas, managing large-scale data migrations, and performing complex data transformations with zero downtime.
Git | Jenkins | Docker | Kubernetes | Ansible. We employ a modern DevOps culture to accelerate development cycles and enhance deployment quality. Our automated CI/CD pipelines ensure that every customization is rigorously tested and deployed seamlessly, providing you with rapid, reliable updates.
Amazon Web Services (AWS) | Microsoft Azure | Google Cloud Platform | Rackspace. We deploy SugarCRM solutions on scalable and secure cloud infrastructure. Whether you prefer on-premise, private, or public cloud, we have the expertise to design, manage, and optimize your hosting environment for maximum uptime and performance.
Salesforce | Marketo | QuickBooks | MuleSoft | Zapier. We specialize in connecting SugarCRM to your critical business systems. From ERPs and marketing automation platforms to accounting software and e-commerce stores, we use REST/SOAP APIs and leading middleware to create a fully unified technology ecosystem.
We believe in a disciplined, transparent process that ensures predictable outcomes and eliminates surprises. Our CMMI Level 5 certified methodology is designed to deliver high-quality solutions on time and on budget, with your active involvement at every stage.
This is the most critical phase. We immerse ourselves in your business to understand not just what you need, but why you need it.
Before a single line of code is written, we design the user experience. Our goal is a solution that is not only powerful but also intuitive and easy to adopt.
We build your solution in a series of two-week "sprints." This iterative approach allows for flexibility, continuous feedback, and rapid progress.
Quality is not an afterthought; it's embedded in our process from day one. Our independent QA team works in parallel with developers to ensure a flawless final product.
We manage the entire deployment process, ensuring a smooth, seamless transition with minimal disruption to your business.
Our partnership doesn't end at launch. We offer comprehensive support and maintenance plans to ensure your SugarCRM solution continues to operate at peak performance and evolves with your business.
Don't just take our word for it. Read what our valued clients have to say about our SugarCRM development services and the measurable results we've delivered for their businesses.
"We were hesitant to offshore our complex SugarCRM integration project, but Developers.dev completely changed our perspective. Their CMMI 5 process meant there were no surprises, their communication was flawless, and the quality of the final product exceeded our expectations. They seamlessly integrated SugarCRM with our legacy ERP, something two previous vendors failed to do. They are a true strategic partner."
"As a FinTech company, data security is everything. Developers.dev's SOC 2 and ISO 27001 certifications were critical in our decision-making process. They not only built a highly customized SugarCRM platform for our wealth management advisors but also helped us navigate complex data privacy regulations. Their team is professional, knowledgeable, and incredibly thorough."
"We needed to rapidly develop a custom patient relationship module in SugarCRM. The Staff Augmentation POD model from Developers.dev was a game-changer. We got two senior SugarCRM developers, a QA engineer, and a part-time UI/UX designer. It felt like an extension of our own team, and we launched the module 30% faster than projected. Highly recommend."
"Migrating a decade's worth of customer data is terrifying. The team at Developers.dev planned and executed our migration from Salesforce to SugarCRM flawlessly. Their meticulous data mapping and validation process ensured zero data loss and zero downtime. Our sales team was up and running on the new platform over a single weekend. The level of planning and professionalism was impressive."
"We came to Developers.dev with a list of features we thought we needed. Their team took the time to understand our actual business challenges and proposed a more elegant, efficient, and cost-effective solution using workflow automation and a custom dashboard. They saved us from over-engineering and delivered a solution that our team actually loves using. That's the mark of a great partner."
Here's a glimpse into the brilliant minds who will be bringing your SugarCRM project to life. Our team is a dedicated "ecosystem of experts" who are not just certified, but are also passionate about solving complex business challenges.
Certified Cloud & Vtiger Solutions Expert
Akeel is a Certified Cloud and Vtiger Solutions Expert with a wealth of experience in deploying, customizing, and managing Vtiger CRM for businesses of all sizes. He is passionate about helping companies leverage the power of the cloud to streamline their operations and drive growth.
Certified Cloud & Integration Solutions Expert
Prachi is a Certified Cloud and Integration Solutions Expert who connects business systems for seamless data flow. She uses her expertise in cloud architecture and integration platforms to automate workflows and improve efficiency.
UI, UX, & CX Expert
Pooja is a Google Certified UX/UI Designer with a specialization in visual design and creating clickable prototypes and MVPs. She has a strong track record of designing beautiful and effective user interfaces for responsive websites, mobile apps, and SaaS products.
Cyber Security Specialist
Vikas is a certified Ethical Hacker with a strong foundation in risk assessment, vulnerability management, and compliance frameworks. He has hands-on experience in developing security tools and supporting security compliance projects, with skills in threat analysis and network security.
Choosing a CRM is not just a software decision; it's a foundational choice about how your business will operate, scale, and compete. While both SugarCRM and Salesforce are powerful platforms, they are built on fundamentally different philosophies. The right choice depends entirely on your company's specific needs for flexibility, control, and long-term cost of ownership.
This comparison is designed to move beyond a simple feature list and help you determine which platform is the superior strategic asset for your unique business goals.
Total Cost of Ownership (TCO)
Lower & More Predictable. No forced upgrades and more affordable customization paths.
Higher & Variable. Costs can escalate quickly with add-ons, required upgrades, and per-user fees.
Customization & Flexibility
Exceptional. Open-source foundation allows for deep, code-level customization to fit any unique business process.
Good, but within limits. Customization occurs within a proprietary framework, which can be restrictive for highly complex needs.
Deployment Options
Flexible. On-premise, private cloud, or public cloud deployments are available.
Cloud-Only. Limited to Salesforce's multi-tenant cloud infrastructure.
Data Ownership & Control
Complete Control. On-premise and private cloud options give you full ownership and control over your customer data.
Vendor-Controlled. Your data resides entirely within the Salesforce cloud, subject to their terms of service.
Ideal Use Case
Businesses with complex, unique processes requiring a tailored CRM that integrates deeply with existing systems.
Businesses with standard processes that fit well into a pre-built ecosystem of apps and a cloud-first strategy.
We measure our success by the results we deliver. Our entire process is engineered to provide certainty, from the talent we hire to the projects we complete. These numbers represent our commitment to enterprise-grade delivery and long-term partnership.
3000+ Projects Delivered
With over 3000 successful projects completed since 2007, we have a proven track record of delivering complex solutions for enterprise clients, including global leaders like Nokia, BCG, and eBay.
95% Client Retention
Our 95% client retention rate is a direct result of our mature, CMMI Level 5 certified processes and the stability provided by our 100% in-house team of experts.
1000+ In-House Experts
Your projects are handled exclusively by our team of over 1000 full-time, vetted professionals, ensuring accountability and consistent quality without the risks of using freelancers.
15+ Years of Experience
We have over 15 years of experience in architecting, building, and scaling high-performance software solutions for the world's most demanding business environments.
In today's market, a CRM that only stores data is a wasted asset. The future of customer relationship management is predictive, automated, and intelligent. We transform your SugarCRM platform from a passive database into a proactive, AI-driven engine for growth.
By integrating advanced Artificial Intelligence and Machine Learning models directly into the SugarCRM framework, we help you unlock predictive insights, automate complex decisions, and empower your teams to operate at peak efficiency.
Integrating AI into your SugarCRM platform is not just a technical upgrade; it's a fundamental business transformation that delivers measurable ROI.
By prioritizing the best leads and opportunities.
By making data-driven revenue predictions.
By proactively identifying and addressing churn risks.
By automating routine tasks and administrative work.
On to Enhance the lives of Billions of users through Profound technology solutions.
We are experts in the full range of SugarCRM products, including Sugar Sell, Sugar Serve, Sugar Market, and Sugar Enterprise. We support both cloud-hosted (SugarCloud) and on-premise deployments and are proficient in all recent versions.
We assign a dedicated Project Manager to every engagement who serves as your single point of contact. We use standard project management tools like Jira or Asana for task tracking and hold regular status meetings (daily or weekly) via Zoom or MS Teams. You will always have full visibility into your project's progress.
Absolutely. Our Staff Augmentation PODs are designed to integrate seamlessly with your existing teams. We can fill skill gaps, provide additional bandwidth for a specific project, or bring in specialized expertise (like integration or mobile development) to complement your team's capabilities.
The team size is tailored to your specific needs. A small project might only require one or two developers, while a large enterprise implementation could involve a cross-functional POD of 5-10 professionals, including developers, a QA engineer, a UI/UX designer, and a Project Manager.
This varies greatly depending on the complexity. A simple customization or module development might take 4-6 weeks. A full-scale migration and enterprise implementation could take 6-12 months. After our initial discovery phase, we provide a detailed project timeline with clear milestones.
Yes. While our primary development center is in India, we have extensive experience working with clients across the USA, EMEA, and Australia. We structure our teams to ensure there is a significant overlap with your business hours for meetings, collaboration, and real-time support.
Three things:
The first step is a free, no-obligation consultation. Click the "Request a Free Consultation" button below to schedule a call with one of our SugarCRM solutions experts. We'll discuss your challenges, answer your questions, and help you define the best path forward.
Your business deserves more than just code; it deserves certainty.
Stop navigating the risks of offshore experiments and freelancer variability. Partner with a CMMI Level 5 certified firm that guarantees process maturity and a stable, 100% in-house team of over 1000 enterprise-level experts.
Let's build a SugarCRM solution that is as robust, secure, and reliable as your business. The first step is a complimentary, no-obligation consultation with our solutions architects to map your path forward.
