How Can We Trust an Offshore Team with Sensitive Patient Data and HIPAA Compliance?
This is the most critical question, and it's why we're not just any offshore company. Trust isn't given; it's earned through verifiable proof. We've built our entire delivery model around security and compliance. We are SOC 2 and ISO 27001 certified, which means our processes are rigorously audited by third parties to ensure enterprise-grade data security. Our developers are trained specifically on HIPAA and HITECH regulations. We utilize DevSecOps PODs to integrate security into every phase of the development lifecycle, from architecture design to deployment, ensuring your app is compliant by design, not by afterthought.
Why Are Your Rates Higher Than Freelancers or Other Indian Firms?
You're not just hiring developers; you're investing in certainty. A freelancer might be cheaper upfront, but the total cost of ownership skyrockets with missed deadlines, security holes, and unscalable code. We provide an ecosystem of 1000+ in-house, on-roll experts. This means no disappearing acts, full accountability, and a deep bench of specialists in UI/UX, security, testing, and cloud infrastructure. Our CMMI Level 5 maturity means predictable outcomes and fewer costly mistakes. We even offer a free replacement for any non-performing professional. It's the difference between buying a tool and hiring a fully-equipped, expertly-managed surgical team.
We're in the USA/Europe. How Do You Manage Time-Zone Differences and Communication?
We've been serving a 70% USA and 20% EMEA client base for over 15 years. Our model is built for this. We offer up to 24x7 helpdesk and support services and ensure significant overlap with your business hours. Each project has a dedicated Project Manager who serves as your single point of contact, ensuring seamless communication. We utilize industry-standard tools like Jira, Slack, and MS Teams, integrating directly with your workflow. With sales offices on 5 continents, we combine the cost and talent advantages of our Indian delivery center with the local understanding you require.
Can You Handle Complex Integrations with Our Existing EMR, Pharmacy Management, and Payment Gateway Systems?
Absolutely. This is a core strength. A medicine delivery app is useless if it's an isolated silo. Our Healthcare Interoperability POD specializes in exactly this. We have extensive experience integrating with healthcare systems using standards like HL7 and FHIR, and with various APIs for e-prescription services (like Surescripts), pharmacy management systems (PMS), and payment gateways (like Stripe with PCI compliance). Our portfolio of 3000+ successful projects includes numerous complex system integrations for enterprise clients like Amadeus and Sabre. We don't just connect systems; we ensure seamless, secure data flow.
We're a Startup and Need to Launch an MVP Quickly. Are Your Processes Too Heavy for Us?
Not at all. Our process maturity allows us to be more agile and predictable, not less. We tailor our engagement model to your needs. For startups, we often recommend our AI/ML Rapid-Prototype Pod or a Mobile App MVP Launch Kit. These are fixed-scope sprints designed for speed and efficiency. We focus on building a robust, scalable core product that gets you to market fast, while ensuring the architectural foundation is strong enough to build upon as you secure more funding and grow. We've helped countless startups become scale-ups.