Maximizing Success: 4 IoT Opportunities for Marketers

4 Successful IoT Opportunities for Marketers

What Is An Internet Of Things Device Example?

IoT devices can be created from any physical object capable of connecting with and being managed from the internet.

IoT devices include things such as light bulbs you can control with a mobile application, motion detectors in offices and smart thermostats at home - even connected streetlights! Other examples may be toys for children to driverless vehicles equipped with thousands of sensors collecting and transmitting information - or larger things filled with smaller IoT devices that help cities better understand and manage our environments.

IoT refers to devices which do not typically connect with an internet network but still communicate without human interference; typically this would exclude PCs and smartphones even when equipped with sensors; smart watches, fitness bands or wearable devices may fall within this definition, however.


What Is The History Of The Internet Of Things (IoT)?

Since the 1980s and 90s, people have discussed adding sensors and intelligence into basic objects, but technological progress was slow due to limited technology - specifically bulky chips which prevented objects from communicating between each other.

Before it became feasible to connect billions of devices, processors had to be both inexpensive and energy efficient enough for near disposable use.

RFID tags - low power chips capable of wireless communication that enable low data usage rates - provided an ideal solution. further making broadband internet more widely accessible as well. To expand further on its expansion path, IPv6 adoption became crucial - this should provide enough IP addresses that cover every single device on Earth or even galaxy-scale!


What Is The Size Of The Internet Of Things (IoT)?

As our world becomes ever larger and more interdependent, more things than people are linked together.

Utilities will remain one of the primary users of IoT technology due to the continued deployment of smart meters; security devices including intruder detectors and webcams; as well as building automation such as connected lighting - although automotive (connected vehicles) and healthcare monitoring chronic conditions should see exponential growth as well.


IoT: Benefits and Uses

Two features define the concept of IoT:

  1. Automation- IoT is a broad word that describes hardware that directly communicates with other hardware without the use of a human intermediary.
  2. Connectivity.

The Internet of Things requires a broad range of technologies for automatic data transmission, analysis and response across multiple devices.

Without Artificial Intelligence (AI), Big Data, Machine Learning or Cloud computing connectivity cannot occur effectively; wireless technologies provide crucial connectivity.

See how these features lead to numerous advantages offered by Internet of Things services and technologies. This brief review emphasizes mostly its benefits for businesses without discussing applications that might apply more directly to individual homes and individuals - these benefits interlink so effectively they could cause a positive chain reaction of positive effects.


1. Reduced Human Labor And Improved Productivity Of Staff

IoT solutions automate repetitive, mundane tasks to free up human resources for more complex, creative work and reduce employee count resulting in lower operational costs for businesses.

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2. Efficient Operation Management

Smart devices connected through networks offer another significant advantage: automated control in multiple areas.

This can include inventory and shipping tracking as well as fuel management and spare part management; using RFID tags with sensor networks allows equipment and goods to be tracked automatically.


3. Use Assets And Resources More Efficiently

Interconnected sensors enable automated scheduling and monitoring, improving resource efficiency. This includes improved water management and power utilization efficiency; simple motion detectors may save considerable money in electricity or water costs for businesses both large and small; making their business operations both eco-friendly and productive.


4. Cost-Effective Operation

Equipment may produce more due to reduced downtime due to planned and controlled maintenance programs; IoT devices also make managing departments and enterprises simpler.


5. Work Safety Improvements

Scheduled maintenance provides many other advantages beyond its primary business goal - improving operational safety and compliance.

Safe working conditions attract investors, partners and employees, increasing brand trust. Smart devices may help decrease human error at various stages of operations which further increases safety; furthermore a network of IoT-enabled devices like motion sensors or surveillance cameras may further bolster business security against thefts or corporate espionage attempts.


6. Marketing And Business Development That Is Thorough

Smart devices found throughout homes such as voice assistants and appliances that communicate directly with users are an invaluable source of data for business analyses.

IoT provides businesses with valuable intelligence about individual users that they can use to develop strategies, target ads, adjust prices policies or perform other marketing and management functions more easily.


7. Customer Service And Retention Improved

Smart devices also enable businesses to better understand customers expectations and behaviors, with IoT improving customer service by following up automatically, such as automatically tracking or notifying users when maintenance requirements arise after predetermined usage periods or warranty terms have passed.


8. Business Opportunities

An organization using IoT can use smart solutions to offer more services or improve quality at lower costs than its rivals; smart solutions also make enterprises more appealing partners in business transactions.


9. A More Trustworthy Image Of Your Company

Internet of Things (IoT) is an innovative high-tech solution used by companies to attract customers, investors and partners.

IoT benefits have long been acknowledged among its target demographic, so companies which utilize IoT technology in providing secure workplace environments will likely attract experienced employees more readily than competitors that dont use smart devices in this regard.


IoT: Its Drawbacks

IoT: Its Drawbacks

Although IoT technology offers great opportunities for increasing profitability for businesses, there may also be risks.

So lets be fair and examine IoT drawbacks briefly.


1. Security Flaws

One of the key drawbacks to IoT technology is inadequate security measures. Data leakage remains an imminent risk due to smart devices transmitting and collecting confidential information that could have disastrous repercussions if revealed, yet few IoT solutions come equipped with sufficient anti-tampering measures or adhere to data protection standards and protocols - this may lead to identity theft, corporate secrets being revealed without authorization and equipment or products going missing or being misused as weapons against sabotage etc.

To guarantee maximum protection its crucial IoT solutions be designed by professionals ensuring all vulnerabilities have been closed off against hacking attempts.


2. Costs Associated With The Purchase Of A Vehicle

Implementing IoT infrastructure within a business model requires creating both an expansive network of smart devices as well as technical infrastructure supporting them, including power and communication networks.

An IoT initiative typically requires significant investments for initial setup, ongoing maintenance and expansion to meet future requirements - however its financial benefits far outstrip initial costs over time.

Read More: Important ways the IoT is reinventing Modern Businesses


3. Dependence On Power Supply

IoT refers to autonomous operation of multiple devices connected by communication technology. Yet such networks remain dependent upon external factors; specifically electricity supplies.

Smart devices need reliable electricity supply thus necessitating well-planned infrastructure including surge protectors and UPS devices with suitable IP ratings as well as additional equipment having suitable capacity requirements.


4. Network Dependence

Internet of Things devices must connect globally in order to fully utilize its benefits; their high-speed wired and wireless communications require infrastructure with low latency access to ensure constant Internet use and constant connectivity.

Businesses who wish to take advantage of IoS must first provide all required networking equipment such as cables, hubs and routers as well as data storage solutions onsite.


5. High Skill Requirements

IoT solutions require experienced professionals that fully comprehend both their scope and potential consequences of their work to create.

Unfortunately, implementation, maintenance or scaling-up IoT can be challenging in businesses as highly-skilled administrators may be hard to come by due to high salaries - however staff who will deal with smart devices should receive training as the network expands - even though IoT may reduce staff numbers necessary, staff training must still occur properly so as not to cause disruption with smart devices or the "snowball effect."


IoT Marketing

IoT Marketing

Internet of Things marketing allows marketers to craft unique experiences by merging digital transformation and physical worlds - especially when thinking outside the box and going beyond personalized messages.

As detailed by our 2016 IDC research, most Internet of Things projects focus on optimizing and automating processes which only indirectly relate to improving customer or customer experience.

Retail industries place greater importance on external interactions and customer experience.

At the core of Industrial IoT (Industrial Internet of Things) applications lie its "soft" applications - smart meters for utilities or insurance being two such examples.


Marketers Have Four Opportunities To Bridge Digital And Physical

Marketers Have Four Opportunities To Bridge Digital And Physical

Consumer data thats collected via connected consumer devices provides marketers with invaluable marketing insight.

On the marketing front, Internet of Things allows marketers to deliver tailored messages directly to customers via digital signage in physical environments like stores or through digital devices like phones or other handhelds.

The Internet of Things (IoT) has quickly gained prominence within retail environments. Meeting customer demands often plays a pivotal role when developing successful retail IoT cases (learn more about Internet of Things and retail using graphic examples).

Juniper Research recently conducted research revealing customer engagement and asset control as the cornerstones of retail Internet of Things business cases, published near the end of 2015.

Juniper published their research looking into retail Internet of Things spending which further supported this claim.

Internet of Things technology can be an immensely effective tool in marketing for retail or other industries, whether through data and data analytics.

Marketing teams today rely on data for strategic decision-making and the Internet of Things is becoming an attractive source.

Consciously understanding this fact is imperative because data used for Internet of Things marketing could contain personal information that you do not wish for to become public knowledge.


Predictive Advertising

IoT devices can improve communication between businesses and their customers, particularly offline businesses like retail.

Retail is one of many examples where these insights come in handy for making decisions based on IoT data.

IoT beacons, for instance, can collect information on users as they walk through an offline shop. By using your store app to monitor which department the visitor explores most thoroughly, advertisers can target advertising in response to what department or category that customer is exploring most actively.

Though it might sound futuristic, retailers like Target already use beacons and apps to provide useful information to customers in-store.

On their website you can see incentives they provide customers to download the app and utilize it while shopping.

Marketers should capitalize on this opportunity by offering shoppers discounts or faster payment for their items, providing marketers with another avenue through which they can interact directly with customers and establish rapport.

Mobile device management can play an essential part in expanding retail sales.

Predictive advertising allows companies to deliver more relevant messages for their audiences by customizing advertising recommendations - improving customer experiences while increasing sales conversion rates.


Smarter Digital Marketing Platforms

Businesses should use IoT data strategically when applying it to marketing activities. You need to recognize which of its capabilities may provide insights for improving business operations; previously we discussed predictive advertising as one possible use case.

Utilizing IoT data in online marketing by way of apps will give your products and services greater exposure, but there are plenty of other opportunities as well.

Marketers can leverage data about customers buying habits and behaviors to deliver an enhanced shopping experience across multiple channels - email and social media retargeting among them.

If, for example, customers tend to visit similar sections of your store each time they shop with you, using this knowledge can help ensure they receive more pertinent products when they return again.

Your homepage can reflect your purchasing habits or interests, with modern website builders adding advanced features for a better user experience; one such example being one that responds to users based on location; we at GetResponse have certainly considered such capabilities for their own builder tool!

Read More: What are the technologies used in IoT?


Intention-Based Writing Is The Focus

Voice search is an emerging trend that promises to transform how companies provide online content and virtual digital assistants are becoming increasingly accessible.

Although voice searching shares some similarities with written search, what we expect in return differs significantly.

Think about how often you use voice to make commands on your smartphone or with tools like Apple Siri or Alexa; people tend to seek short answers or make short requests using this technique.

Search "what is voice search", and you should see Instant Answers that provide insight into what users might expect when conducting voice-search queries.

Content producers optimize their work in order to achieve similar results.

Implementing voice search into your content marketing is straightforward and can bring many advantages. Your copywriter simply has to rethink their writing strategy in order to adapt for voice search; they should envision asking a question aloud and seeing the answers that would come back as answers from voice search.

Content marketing entails developing content to satisfy expectations.

SEO specialists provide services to many organizations today; by teaching yours how to utilize these skills in writing for other platforms.


Hyperspeed Transactions And Automated Checkout

Amazon stands alone online as being able to offer an easy checkout development process in just one click, thanks to their patent which, until its expiry, no other store can match this convenience and generate as many sales.

This unique selling proposition helps drive revenue growth at Amazon.

Amazon doesnt hold an exclusive advantage when it comes to offering quick offline checkout experiences or check-in processes; this fact should not be disregarded.

Customers looking for a quick offline experience tend to favor hyperspeed transactions; many businesses recognize this.

Hilton Hotels leverages IoT technology in order to enhance customer experiences at check-in.

Customers may use mobile phones or internet-enabled devices in the room to check in and receive keys; additionally, such devices could allow companies to gather more insight about guest behavior.

Hyperspeed checkouts provide companies with another opportunity for gathering customer information quickly and effectively.

Marketers have an invaluable chance at collecting this crucial data because fast checkouts rely on customers sharing personal data with stores during each visit.

Amazon recently implemented IoT at their Seattle store to create a checkout-free environment; even the shelves themselves contain weight sensors connected directly to the internet.

The store was designed to make shopping convenient for customers. To shop in it you will require an Amazon account; customers are often willing to share data in order to improve the user experience.

Information such as this could only previously be collected through individuals sharing loyalty cards.

Hyper-speed transactions allow businesses to better understand the habits and demands of customers and tailor their brand accordingly.

Instant service providers are of utmost importance in todays hyper connected environment; any delay, lag or confusion could mean the difference between making or losing a sale.


How Does Marketing Use The Internet Of Things (IoT)?

How Does Marketing Use The Internet Of Things (IoT)?

What can the Internet of Things offer marketers as far as marketing goes? Here are more examples.

Marketo, an automation marketing vendor known for their activities in data-driven spaces was among the first companies to examine it.

This infographic highlights key data and conclusions pertaining to Marketos Internet of Things offering. Primarily focused on consumer IoT technologies like smart wearables like Nest thermostats and wearable devices like Fitbit.


But The Internet Of Things Encompasses Much More

Marketo offers real-time notifications at the point of sale and makes use of real-time analytics; but we must remain wary.

Marketing professionals tend to put too much emphasis on messages and campaigns while data professionals see data primarily used as an enabler in creating knowledge, creating insights and driving actions (not simply advertising campaigns or messages). Marketing messages or campaigns dont do it alone! Action is key!


Internet Of Things: Beyond Marketing Messages

Marketo understands this well, emphasizing their capability of analyzing purchasing habits and gathering more detailed insights about customer journeys.

Retail use cases also score highly with McKinsey. Source.

Marketers must acknowledge that traditional marketing is no longer enough. Customer experiences span all touchpoints; therefore, to stay relevant they will require collaboration across departments.

We disagree with this infographics definition of Internet of Things ("IoT refers to the interconnectivity of digital devices, enabling brands to meet customer demands with relevant messaging at just the right moment and device".).

The right message does not only focus on digital devices or consumers.

Assuming our example is accurate, communication may take the form of sending out messages or using a touchscreen interface to gather product details (think smart fitting room).


Marketing Should Focus On The End-To-End Optimization Of Experiences When It Comes To The Internet Of Things

Years have gone by with us hearing this message in supply chain management, information management and other areas.

Importantly, if we aim to become customer-centric champions and data-driven entities, the Internet of Things offers more than marketing messages.

Here are a few examples that demonstrate how marketing extends far beyond IoT devices alone.

  1. No matter how well you communicate, if your supply chain is not working properly, the customer experience will suffer.
  2. Marketers can use customer data to improve the experience or arrange and present their products better, such as in a store.
  3. Even though real-time engagement is important, its even more crucial to optimize the system in real-time, outside of the strict marketing environment.
  4. Last but not least, its not just about the customer journey or resolving issues.

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The Conclusion Of The Article Is:

As can be seen, the Internet of Things has great promise as an emerging digital technology.

Over time it will only become more prevalent and useful, offering many advantages for enterprises of all kinds. Yet integrating IoT effectively requires effort and expertise from professionals with experience who know exactly how best to integrate this new frontier of edge computing technology into an organization without encountering its downsides.

Our software developers offer solutions specifically tailored towards Internet of Things integration within your enterprise business environment.


References

  1. 🔗 Google scholar
  2. 🔗 Wikipedia
  3. 🔗 NyTimes